Even though the hosting service offered by the different companies is virtually the same, each provider has their own platform with its own tweaks and different ways to do specific operations. For this reason, an elaborate knowledge base would be astonishingly useful both for people with little to no previous experience and for technically accomplished individuals who will ultimately find out how particular procedures are performed, but will lose time meanwhile. The aim of such a knowledge base is to help make the hosting service quick and easy to use, sparing users both time and efforts. The consequence is more pleased clients, since they can swiftly find the info they’re searching for, and significantly less work for the help desk staff, because usually the vast majority of the enquiries and problems that customers have got are already outlined in the knowledge base. Provided that the articles are properly written and cover more topics, you will be able to find out more not only about your own account, but also about the web hosting service in general.
Extensive Online Documentation in Cloud Website Hosting
All Linux cloud website hosting packages that we are offering feature a detailed knowledge base where you can find everything you should know about your web hosting account. Regardless of whether you’d like to set up a brand-new database, to redirect a domain name using an .htaccess file or to set up an email account on your PC or hand-held device, you can simply check our step-by-step help articles and all the information that you need will be there. When you open a given section of the Hepsia Control Panel, you’ll see articles that are related to the functions that you can access through it. If you’d like to see the complete article archive and get informed about all the functions that Hepsia offers, or simply to read general info about the web hosting service, you can examine the whole knowledge base, which can be accessed via the Help menu in your Control Panel. We have tried our best to cover any problem that you might possibly encounter, but in case you don’t find the information that you need, you can always touch base with us, as our customer service staff representatives are at your disposal 24/7.